Terms of Service:
Scoop-N-Poops
Effective Date: 1/1/2025
1. Introduction:
Welcome to Scoop-N-Poops! We are delighted to provide you with top-notch dog waste removal services that simplify your life and keep your outdoor spaces clean. By choosing our services, you agree to abide by the following Terms of Service. We encourage you to read these terms thoroughly to ensure a smooth and enjoyable experience before you schedule your cleaning. Thank you for trusting us with your pet care needs!
2. Services Provided:
Scoop-N-Poops offers professional dog waste removal services tailored to meet your needs, including:
- **Weekly Cleanings:** Ideal for pet owners looking for consistent maintenance, ensuring your yard remains clean and odor-free.
- **Monthly Cleanings:** Perfect for those who may have fewer pets or specific areas that need less frequent attention.
- **One-Time Cleanings:** Great for special occasions, seasonal cleanups, or just to get started with a cleaner space.
We provide a comprehensive range of services tailored to meet the needs of various properties, including cozy residential and multi-family homes, vibrant commercial establishments, and beautiful public spaces across the picturesque state of Colorado. Our commitment to pet safety and environmental responsibility drives us to meticulously manage waste disposal, ensuring that our practices are both safe for your furry friends and kind to the planet.
Keep in mind that service availability may differ based on your particular location and scheduling preferences. Reach out to us today to discover how we can help you maintain clean, welcoming outdoor spaces that everyone can enjoy!
3. Scheduling and Cancellations:
We strongly encourage our clients to book services in advance through our user-friendly website, by phone, or via email to ensure that their preferred time slots are available. For any cancellations, we ask that you provide at least 24 hours' notice to avoid any inconvenience. Please note that cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee, which helps us manage our scheduling effectively.
In the event of inclement weather, such as heavy rain, snow, or storms, we reserve the right to reschedule your services. This policy is in place to prioritize your safety and satisfaction while ensuring we can maintain the high quality of our offerings at Scoop-N-Poops. We will communicate any changes as promptly as possible so that you can plan accordingly. Thank you for your understanding!
4. Payment and Fees:
Payment is expected at the time services are rendered, unless we have mutually agreed on a different arrangement. We gladly accept various forms of payment, including cash, credit cards, debit cards, and electronic transactions through platforms such as CashAPP, Venmo, and PayPal. Please be aware that late payments may lead to additional fees or, in some cases, the temporary suspension of services. We appreciate your understanding and cooperation.
5. Client Responsibilities:
Clients are kindly reminded to ensure that their yard is accessible on the scheduled service date, allowing for a smooth and efficient visit. Please make sure that aggressive or unsupervised dogs are safely secured prior to our arrival to ensure the safety of everyone involved. Additionally, be aware that large debris, excessive leaf accumulation, or snow obscuring waste may hinder our ability to provide a thorough cleaning. Thank you for your cooperation!
6. Liability and Limitations:
Scoop-N-Poops accepts no liability for any damage to property that may arise from concealed objects, unstable terrain, or pre-existing conditions that may not be immediately apparent. We also do not take responsibility for injuries that are incurred due to pets or any hazardous conditions that may exist on the client’s property. Furthermore, Scoop-N-Poops reserves the right to decline service to any customer without the need for explanation or justification.
7. Privacy Policy:
At Scoop-N-Poops, we place a high priority on your privacy and confidentiality. We guarantee that your personal information will remain completely protected and will not be shared with third parties, except when mandated by law. For your peace of mind, all payment transactions are securely processed through a reputable third-party provider, utilizing advanced encryption to safeguard your financial details. Additionally, we do not collect or retain any customer data online, ensuring that your information stays secure and private at all times. Your trust is paramount to us.
8. Termination of Service:
Scoop-N-Poops retains the right to terminate services under certain conditions, including but not limited to non-payment, frequent cancellations, or unsafe operating conditions. Additionally, management reserves the authority to discontinue services for any other reason they find necessary to ensure the quality and safety of our operations.
9. Amendments to Terms:
Scoop-N-Poops reserves the right to update these Terms of Service at any time and for any reason. We will notify users of significant changes through a prominent notice on our website or via email. Continued use of our services following any updates signifies your acceptance of the revised terms. It is your responsibility to review these Terms periodically to stay informed about any changes.
10. Contact Information:
For questions or concerns about our Terms of Service, don't hesitate to get in touch with us at:
Scoop-N-Poops LLc.
719-319-4343
CustomerService@scoop-n-poops.com
